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Tools & technologies for a Cloud Support Associate

Review Tools & technologies for a Cloud Support Associate role tasks, pay context, AI-impact notes, skill gaps, and cited evidence.

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Mapped to the ONET occupation Computer User Support Specialists (ONET 15-1232.00, SOC 15-1232).

How to read this list

These are the software and technologies ONET associates with this occupation. "Hot Technology" and "In Demand" are ONET's flags for technologies that appear frequently in employer job postings for the occupation — they describe what's commonly listed, not a hiring guarantee or a required checklist.

Tools & technologies by category

Data base user interface and query software

ToolO*NET flags
ServiceNowHot Technology, In Demand
Structured query language SQLHot Technology, In Demand
Amazon RedshiftHot Technology
Amazon Web Services AWS softwareHot Technology

Desktop publishing software

ToolO*NET flags
Adobe InDesignHot Technology

Development environment software

ToolO*NET flags
Microsoft Azure softwareHot Technology, In Demand

Document management software

ToolO*NET flags
Adobe AcrobatHot Technology

Electronic mail software

ToolO*NET flags
Microsoft OutlookHot Technology, In Demand

Expert system software

ToolO*NET flags
Ansible softwareHot Technology

Graphics or photo imaging software

ToolO*NET flags
Adobe Creative Cloud softwareHot Technology
Adobe IllustratorHot Technology
Adobe PhotoshopHot Technology

Internet directory services software

ToolO*NET flags
Microsoft Active DirectoryHot Technology, In Demand

Office suite software

ToolO*NET flags
Microsoft Office softwareHot Technology, In Demand

Operating system software

ToolO*NET flags
Apple iOSHot Technology, In Demand
Apple macOSHot Technology, In Demand
LinuxHot Technology, In Demand
Microsoft WindowsHot Technology, In Demand

Spreadsheet software

ToolO*NET flags
Microsoft ExcelHot Technology, In Demand

Web platform development software

ToolO*NET flags
AJAXHot Technology

These pages draw on the same sourced data, and are the closest to what you just read.

Roles & paths this connects to

role tools of roleCloud Support Associate

Core source records

This table lists the page’s core content records and when they were checked. Claim-specific citations appear beside the relevant text and may not be repeated here.

IDSupportsSourceChecked
CIT-01Tool list for Cloud Support Associate (20 tools across 12 categories)National Center for O*NET Development — O*NET 30.3 Database2026-06-07
CIT-02"Hot Technology" and "In Demand" flags (20 hot, 11 in-demand)National Center for O*NET Development — O*NET 30.3 Database2026-06-07

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